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Whatayarn – Privacy Policy

Last updated: 5 June 2025

Whatayarn (https://whatayarn.com) values your privacy. This policy explains how we collect, use, and protect your information.

1. The Data We Collect

CategoryExamplesWhy We Collect It
Personal Data• Name
• Email
• Payment info (processed by Stripe)		• Account creation & sign-in
• Billing & refunds
• Customer support
User-Generated ContentAudio recordings, transcripts, tags, commentsCore functionality (store, transcribe, organise, analyse, and display your content)
Usage & Device DataIP address, browser type, device identifiers, log files• Security & fraud prevention
• Site analytics & performance
Cookies & Similar TechSession cookies, preference cookies• Keep you logged in
• Remember settings
• Aggregate analytics

We do not intentionally collect sensitive categories of data (e.g., health, political opinions) or data from children under 13 (see § 7).

2. How We Use Your Data

  1. Provide the Service – store audio, generate transcripts, surface search results, etc.
  2. Process Payments & Refunds – via Stripe; we never see your full card details.
  3. Communicate With You – account-related notices, product updates, and support replies.
  4. Improve & Secure the Service – debugging, usage analytics, and fraud monitoring.
  5. Legal Obligations – comply with the Australian Privacy Act 1988 (Cth) and other applicable laws.

3. Legal Bases (GDPR Visitors)

For EU/UK users, we rely on:

  • Contractual necessity – to deliver the Service you signed up for.
  • Legitimate interests – to improve safety, performance, and user experience.
  • Consent – for optional cookies or marketing emails (you may withdraw at any time).
  • Legal obligation – to satisfy accounting or regulatory requirements.

4. Data Sharing & Disclosure

We do not sell or rent your personal data. We share it only with:

RecipientPurposeSafeguards
StripePayment processing & refundsPCI-DSS compliant; data encrypted in transit
Cloud hosting & storage providers (e.g., AWS)Secure infrastructure, backups, media storageISO 27001 / SOC 2 where applicable
Analytics services (privacy-focused)Aggregate traffic insightsPseudonymised where possible

All third-party processors act under our instructions and must keep data confidential.

5. Data Retention

  • Account data – until you delete your account or request erasure.
  • Audio & transcripts – until you delete them, or 90 days after account deletion.
  • Financial records – 7 years (legal requirement).

6. Your Rights

RegionYour Rights Include
AustraliaAccess, correction, and complaint lodging under the Privacy Act 1988
EU/UK (GDPR)Access, rectification, erasure, restriction, portability, objection, and complaint to a supervisory authority

To exercise any right, email hellowhatayarn@gmail.com.

7. Children's Privacy

The Service is not directed to children under 13. If you believe a child has provided personal data, please contact us so we can delete it.

8. Cookies & Tracking Choices

Most browsers let you refuse or delete cookies. Disabling cookies might limit functionality (e.g., staying signed in).

9. Security

We employ industry-standard technical and organisational measures such as encryption in transit, role-based access controls, and regular security audits. No system is 100% secure, so we encourage using a strong, unique password.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be emailed to you and posted on this page with a new “Last updated” date. Continued use of the Service after changes means you accept the revised Policy.

11. Contact

Questions or concerns? Email hellowhatayarn@gmail.com.