When to use it
Use this product feedback form during a beta, after a feature launch or as a standing link in your product. Customers can explain an idea, say how much it would help and add an optional screenshot or sketch.
Make it your own
- Use your product areas. Replace the example categories and keep a “Something else” option.
- Ask about the problem. “I need to share a weekly report” gives you more context than “add an export button”.
- Set expectations. Tell people how you review ideas and whether they can expect a reply.
Put the answers to work
Add the link to your help menu or customer emails. Look for recurring needs in Responses and follow up with people who volunteer their email.
For steps to reproduce a problem, use the bug report form.